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Anyone from Msia experincing this?

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twinkle28
twinkle28 54 (Trainee)
last activity 2015.05.07 19:03 post 55 thumbs up 2

2014.11.10 14:30

I have no idea since when did our pos stopped sending our parcels to homes if its without tracking -.- Its so annoying. The ones with tracking reached me perfectly fine but the ones without never reached me. I'm so worried it gets lost :( Anyone experiencing these too? Really hope they actually send it back to mwave so I could ask mwave for another attempt of delivery :/

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jcyp
jcyp 83 (Trainee)
last activity 2015.01.27 12:46 post 83 thumbs up 6

2014.11.10 18:43

re

Been experiencing it lately. Learnt my lesson and will never go without a tracking now. Lol definitely pos malaysia's fault D: And as Sarah said, mwave would actually reship your parcel if it reached them back :)

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Sarah
Sarah 790 (Rookie)
last activity 2015.08.30 15:34 post 790 thumbs up 156

2014.11.10 14:39

re:

Hi, I'm from Malaysia too. I have ordered with tracking and without tracking before. For those orders without tracking, some of them reached me and some didn't. For those orders that I did not receive, I emailed Mwave to ask whether it was returned to them. Usually they will ask you to wait a week more after asking them. If you still don't get the package, they will either do a reshipment (if they still have stock) or a refund in shop credits.

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